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Accessibility Features

At Hotel Providence, every guest enjoys a comfortable experience. From accessible parking to guestrooms with accessible bathrooms that offer grab bars, our hotel is designed so that everyone, including people with disabilities, can experience the joy of hospitality. We look forward to welcoming you to Providence for a memorable stay. For more information on our accessibility features, please contact us at (401) 861-8000 or 800-861-8990.

  • Hotel Accessibility Features

    Restaurant accessibility features

    • Fire Alarms for Audio & Visually Impaired
    • Service Animals Accepted
    • Alternative or Large Lettering on All Signage

    Restaurant parking accessibility features

    • We have accessible parking spots
    • There are van-accessible parking spots

    Restaurant entranceway accessibility features

    • The entrance path to the restaurant is accessible without stairs
    • The entrance path to the restaurant is firm and slip-resistant
    • The entrance path is free of objects protruding into the space
    • The restaurant has an accessible ramp for the entrance
    • The entrance ramp is non-slip
    • The ramps have railings
    • The ramps have sturdy railings
    • The ramp is less than 30'
    • There is signage identifying the location of the accessible entrance
    • The entrance door is at least 32 inches wide
    • The entrance door has at least 18 inches of wall clearance on the pull side of the door
    • The entrance door has a threshold less than 3/4 of an inch high
    • Restaurant has carpet with a pile that is less than 1/2 inch high
    • Restaurant has carpet that is securely installed to minimize tripping hazards
    • The entrance door handle is no more than 48 inches high
    • The entrance door can be operated with minimal force
    • The entrance door is automatic and takes at least 3 seconds to close

    Accessible Guest Room Features

    • Total of 4 Accessible King Guest Rooms
    • Hearing Accessible Kit Available No
    • Telephone Ring Signaler
    • Telephone In-line Amplifier
    • Visual Strobe Fire/ Smoke Detector
    • Audible Fire/Smoke Detectors
    • TV Closed Captioning or Decoders
    • Lowered Viewports (Peephole)
    • If Kit Not Available, Identify the Following by Room
    • Lowered Door Security
    • Lowered Thermostat
    • Lowered Light Switches
    • Grab Bars by the Toilet
    • Grab Bars by the Shower/Tub
    • Style of Door Key & Lock: Lever
    • Roll-in Showers
    • Accessible Lavatory Controls
    • Detachable, Handheld Spray Units in Shower/Tub
    • Shower Seats
    • Toe & Knee Clearance Around the Desk
    • Toe & Knee Clearance Around the Sink
    • Room Doorway Width: 36 Inches
    • Sufficient Paths for Mobility Guests to Maneuver (eg: Around Beds)
    • Room Placard Uses Alternative Text (eg: Braille)

    Restaurant dining room accessibility features

    • The restaurant has aisles of at least 36 inches between fixed seating
    • The restaurant has wheelchair accessible seating distributed throughout the dining area
    • The accessible tables and counters are between 28 inches and 34 inches high
    • The accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
    • The cashier counter is greater than 36 inches high
    • The food-ordering & pickup counters are no more than 36 inches high and/or have space for passing items to customers

    Restaurant public restrooms accessibility features

    • The restaurant has accessible public restrooms
    • The restaurant uses pictograms/symbols and raised lettering on restroom doors
    • The restroom entrance doorways are at least 32 inches wide
    • The restroom entrance doors have accessible handles no higher than 48 inches from the ground
    • The restroom entrance doors operate with minimal force
    • The restrooms are wheelchair accessible with adequate maneuvering space
    • The restrooms have pathways of at least 36 inches to all fixtures
    • The restroom stall doors are operable with a closed fist
    • There is a restroom stall with adequate space for maneuvering a wheelchair
    • The restroom has an accessible stall with grab bars near the toilet
    • The restroom has toilet seats that are 17 to 19 inches high
    • There is space of at least 30 inches wide x 48 inches deep in front of the restroom sink
    • The restroom sink rim is greater than 34 inches high
    • There is at least 29 inches space from the floor to the bottom of the sink
    • The sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
    • The restroom mirror has reflection surfaces at or below 48 inches from the ground
  • Website Accessibility

    Accessibility Statement for Hotel Providence

    Date: 3/29/2022
    This is an accessibility statement from Hotel Providence

    Measures to support accessibility

    Hotel Providence takes the following measures to ensure accessibility of Hotel Providence:
    • Employ formal accessibility quality assurance methods.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Providence is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

    Feedback

    We welcome your feedback on the accessibility of Hotel Providence. Please let us know if you encounter accessibility barriers on Hotel Providence:
    • Phone: (401) 861-8000
    • Business Address: 139 Mathewson St, Providence, Rhode Island 02903

    Compatibility with browsers and assistive technology

    Hotel Providence is designed to be compatible with the following assistive technologies:
    Hotel Providence is not compatible with:
    • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
    • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

    Technical specifications

    Accessibility of Hotel Providence relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • CSS
    • JavaScript
    These technologies are relied upon for conformance with the accessibility standards used.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Hotel Providence, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

    Assessment approach

    This website was assessed for accessibility by the following approaches:
    • Self-evaluation at site launch
    • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 10/03/2024; 09/04/2024; 08/01/2024; 07/01/2024; 06/03/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/10/2023; 02/04/2023; 01/20/2023; 01/02/2023; 12/01/2022; 11/04/2022; 10/14/2022; 10/03/2022; 09/12/2022; 09/01/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/04/2022; 04/25/2022; 04/01/2022; 03/29/2022

    Date

    This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.